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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John .Wentling

February 21, 2023

5  out of  5 rating by John .Wentling
"Was looking to shop rates because my son got his license and our rates with another company went sky high. Becky worked with to get a fair price, no pressure and very helpful."

Andy Diehl

February 15, 2023

5  out of  5 rating by Andy Diehl
"Great agency with awesome lady’s to support it."

Amanda Cappatt

February 8, 2023

5  out of  5 rating by Amanda Cappatt
"One of the BEST offices I’ve ever been to! They are so warm and friendly, but the best part is you can tell they genuinely care about you. I recently had a pipe burst in my business, and we had to shut down for over a month. Lisa’s team was with me EVERY step of the way. Even when they passed me along to my claim rep, they still called and checked in weekly to make sure things were getting done. I highly recommend this team, and I would never use anyone else! They do not disappoint!"

Kim Van Horn

February 3, 2023

5  out of  5 rating by Kim Van Horn
"Completely impressed with Lisa Caughey and her staff. Prompt responses, great premium pricing, and friendly service. Becky took all the time we needed to clearly explain our coverage options. We couldn't be more pleased. Thank you!"

Mike Malkin

January 30, 2023

5  out of  5 rating by Mike Malkin
"Lisa, Lauren and Becky are fantastic to work with. Always extremely nice, very helpful and informative. We have been with Lisa and team for about 10 years and can’t state how great they have been. Going above and beyond is their norm."

Christopher Gohn

January 23, 2023

5  out of  5 rating by Christopher Gohn
"A+ rating!! I have been with Lisa for 15+ years. They have treated me like family since day 1. I highly recommend."

Cecil Teets

January 19, 2023

5  out of  5 rating by Cecil Teets
"If you want great service and piece of mind, Lisa Caughey’s State Farm InsuranceTeam are the best! Always there for you and gets it done. Thank you for over 30 years of service! You are the best!"

James Standlee

November 4, 2022

5  out of  5 rating by James Standlee
"Great people"

Christopher Balutis

August 2, 2022

5  out of  5 rating by Christopher Balutis
"Couldn’t have asked for a better experience. Becky took the time to thoroughly explain my options and made sure I understood exactly what I was signing up for. Lisa took the time to come over, introduce herself, and welcome me to the area. The other ladies in the office were incredibly kind and welcoming as well. I thought about only giving 4 stars because they’re Steelers fans (I’m from phillly) but hey, we all have our flaws. Lol Again, phenomenal agency!!"

Eric Schreibeis

April 26, 2022

5  out of  5 rating by Eric Schreibeis
"HIGHLY recommend Lisa."

Melissa Campbell

April 6, 2022

5  out of  5 rating by Melissa Campbell
"Lisa Caughy and her entire staff are remarkable! I just switched to the. In February and we all know what a hassle that can be. Becky Barber went above and beyond as we have 2 young drivers, a home policy with many caveats, an umbrella policy and some other items. Becky’s knowledge, professionalism, kindness and even humor made the process so much easier. The customer service the office provides is outstanding as well. Someone always calls back and provides solutions! I cannot speak more highly of Lisa, Be key and the entire office."

Amanda Necciai

January 20, 2022

5  out of  5 rating by Amanda Necciai
"I experienced exceptional customer service. The staff (mainly I worked with Lauren) were very knowledgeable around Pennsylvania’s claims processes and answered any questions that I had. Having other Insurance carriers in the past, I can confidently say that Lisa’s State Farm team has been the most professional! Thank you, appreciate the experience!"

Mark Reichard

November 2, 2021

5  out of  5 rating by Mark Reichard
"Friendly staff"


May 25, 2021

5  out of  5 rating by Mtlman90
"Becky and Lisa have always taken care of my family. After 13 years with USAA, I decided to come back to State Farm. They crushed USAAs rates and the customer service is much more personal."

Bill Boggs

March 7, 2021

5  out of  5 rating by Bill Boggs
"Always helpful & caring"

Claire Wellington

August 23, 2020

5  out of  5 rating by Claire Wellington
"Wonderful service for auto and home insurance. Lisa really went to bat for us when we had a homeowner's claim for roof damage. The restoration company she aligns herself with is also top-notch. We've been customers since 1995, and any concern or claim we've had has ALWAYS been confirmation that we chose a great agent."

Bob Meeg

June 2, 2020

5  out of  5 rating by Bob Meeg
"Lisa Caughey her family and staff have been my agent for over 30yrs , there's no place more friendly and knowledgeable for ALL your insurance needs, Thank you for all you do!"

Jessica South

April 1, 2020

5  out of  5 rating by Jessica South
"All the employees at Lisa's office are knowledgeable and friendly. Becky has extensive knowledge to help out with my home and car insurance questions and needs. Lauren also help me and my husband select the best life insurance for our life and budget. I am 100% comfortable that I have the right insurance for all aspects of my life."

David Price

March 4, 2020

5  out of  5 rating by David Price
"Great people"

Curt Lang

December 19, 2019

5  out of  5 rating by Curt Lang
"Hands down the best agents/office I have EVER dealt with. Knowledgeable, courteous, friendly. They treat you like family. I can't say enough about Lisa and her staff, they're all excellent."

Dixie Baker

November 20, 2018

5  out of  5 rating by Dixie Baker
"Lisa and her staff are top notch. We haven't had many claims, but the ones we have had were handled in a friendly, professional, efficient manner. Never once have I asked for anything that it hasn't been provided quickly. I recommend them to everyone."

Tracy Kohut

May 19, 2017

5  out of  5 rating by Tracy Kohut
"Lisa, Yvonne and the whole staff go beyond the call of duty to find the best insurance rates to fit all needs. They are wonderful friendly people who are highly skilled at what they do. Highly recommend them."

Chad Quinlan

March 16, 2016

5  out of  5 rating by Chad Quinlan
"Lisa herself, and her entire staff, have been my auto insurance provider for the past 6 years. They've always gone above & beyond my expectations to help me out, find the best rate for the best coverage, and take care of all my needs. I highly recommend them!"